A $16,988.62 Utilities Bill Sent This Retired Teacher To The ER

Velma Matthews tore open her DWP bill in July and saw a staggering figure: $ 12,836.61. 

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Rattled, stressed, and wondering just what the hell was going on, Matthews called the DWP and was given the runaround. She was especially perplexed because, being a resident of California, she did what any good sunshine state citizen would during a drought: she shut off all her faucets and used water sparingly.

“My front yard is dead, my back yard is dead, my trees are dying and I’m just one person living here with my dog.” Matthews, in an interview with LA Times.

The DWP said that they were going to “look into it” but Matthews never got a response from them.

Then, in September, she received another exorbitant bill. This time it was for $ 16,988.62. It sent her to the emergency room.

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Medical records indicate that the stress raised her blood pressure to 230 over 152 due to the anxiety the 71-year-old experienced over wondering how she was going to pay the bill and if her services were going to be shut off. 

Matthews eventually had to dip into her own pockets and hire a plumber to check her home for any leaks or issues that might’ve caused a spike in her home’s energy usage.

He found no signs of leaks or a spike in energy use and even vowed to “go to court” on her behalf because the bill was “ridiculous.”

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It turns out that the fault isn’t with Matthews or DWP customers, but due to a glitch in the new $ 181 million billing system that resulted in tons of customers receiving exorbitant bills that they’re too afraid to contest.

Lawyer Tim Blood says he receives two or three calls a day from distressed customers who don’t know why they’re being overcharged by the DWP, and they feel as if they’re being bullied into paying money they don’t owe for fear of having their services disabled.

However the local DWP says it’s not a billing error, but a human one, according to Spokesman Joe Ranallo in an interview with LA Times.


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“This was not a problem with the billings system, but rather a human error. Our billing system caught the high use and began estimating her bills…[but the DWP] did not follow through with the remaining steps to investigate the cause [of the leak] as it should have.”

But it’s hard to believe that she was clocked for high usage. According to the DWP’s estimates, Matthews used 954 hundred cubic feet of water, or 12,000 gallons a day.

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Just a little hard to believe. (h/t latimes)

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Troll Beads – New Or Retired – A Collecting Phenomenon

Troll beads are unparalleled in the jewelry universe. The thing that is most identifiable about Trollbeads, apart from the daring design, is the utilization and combining of attractive materials.

Every bead has a history, taking its creation from mythology, astrology, fairy tales, beasts, flora, cultural variety, and drawn from the usual things of commonplace life. They are made employing a combination of exquisite materials including sterling silver, 18 karat gold, Italian Murano Glass, natural pearls and precious stones. The line of Trollbeads charms was produced over the past 2 1/2 decades. Now, 18 Danish and world famous jewelry designers create the beads. There are over 200 unusual representations of Trollbeads. The numerous extraordinary symbols, flowers, animals, zodiac houses, colors and materials offer you unlimited variants and combinations, allowing the jewelry to be both different and personal. You can start up with a singular bead or be emboldened and start up with a collection. The beads can be worn on a silver or gold chain, as a bracelet or necklace.

Troll beads have been available for the previous 30 years. From the beginning Trollbeads were the brain child of Danish gold worker Svend Nielsen. At first they were a unparalleled jewelry gift for acquaintances and family back in 1976. Nowadays Trollbeads are unmatched as one of the quickest selling jewelry innovations not only in Denmark but international. In the 1980s Lise Aagaard began an apprenticeship making Troll beads, she began trying out materials and produced the first glass bead which became widely accessible in 2002. As technology develops, more beads of extraordinary forms, colors and sizes can be worked and there are now beads for every occasion and persona with new inventions appearing every day. The beads can be made into bracelets and necklaces and arranged by you or you can buy complete bracelets and necklaces to start your collecting. The perpetual modification and development has made Trollbeads legendary and has imparted the company a massive devotee base across the world.

The beads are marketed world wide both on the web and also from jewelry and gift shops. What is it that causes Trollbeads to be so attractive is in the premise that Svend Nielsen had when he made the initial Trollbeads. He was inspired by of the historic success of the traditional charm bracelet with gold and silver charms that are commonly fixed to a conventional bangle. This established style of jewelry had been successful for years because buyers could collect charms and individualize their bracelet, however once the charms were attached, the band is static and only a extensive effort and expense would modify the style of the bracelet. Svend Nielsens thought was to generate a charm bracelet that could be individualized like the established charm bracelet but would be able to be adjusted instantly with no technical experience demanded. His innovation was Trollbeads using a fox tail bracelet, Murano glass, cast silver and gold beads that slip on and off rapidly.

Every bead has a history, every story has a bead. Its true and Trollbeads have been cited as the “New Age” charm bracelet. Mostly Trollbeads owners are special from other bead collectors and are made up of many varieties of people. Trollbeads attract a more sophisticated client than the Chamelia or Pandora lines. The motto for Trollbeads is “Every Story has a Bead”. The Trollbeads artisans endeavor to make fine intricate sculptures. The beauty and uniqueness is evident in every last bead. Trollbeads are unique from other beads as it was the first interchangeable bead line on the market in Europe. One of the most beneficial features of the Trollbeads jewelry is that beads can be exchanged without the involvement of a jeweler. You can wear your beads in a necklace one day and the next day wear them on a bracelet, or mix and match your beads to fit your temper or style. Their long 30 plus years of maturation and design has positioned them as the best selling collectible and interchangeable bead jewelry line on the market.

The constant change and evolution has created Trollbeads renown and given the line a large following world wide. Trollbeads have been designed around popular subjects. From the mythical Pegasus and even mermaids to dragons and unicorns, Trollbeads are very fashionable for tweens as well as those that are more mature. Trollbeads jewelry has gone main stream with the new Troll Bead line that contains the softer elements of fantasy jewelry with various types of beads, rings and pendants that are a bit less edgy than some of the more traditional pieces. Their history in the U.S.A. is just six years long and its been an exciting and interesting course for Trollbeads U.S.

Allen loves Trollbeads and wants them all, but since that’s not possible she collects pictures of as many different Trollbeads, especially retired Troll beads, as possible. Check out more pics and Trollbeads info at http://retiredtrollbeadsjewlery.blogspot.com/

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